What Woodland Hills Homeowners Say About Hadley Chimney Woodland Hills
Reviews matter because chimney work happens where you can’t easily see it. A sweep can look fine from the hearth while the flue is lined with creosote (the flammable tar buildup that makes chimneys a fire risk). That’s why we document every job with before-and-after photos and hand you a written report before we leave. The feedback below comes from Woodland Hills, Calabasas, Tarzana, and the surrounding neighborhoods we serve. These are real customers who called, booked, and watched the work happen with their own eyes.
Recent Reviews
“I had put off sweeping for two years because I figured it was just dust up there. Cory sent a camera up the flue and showed me a quarter-inch of glazed creosote along the entire smoke chamber. It was sobering. The sweep took about ninety minutes and the after-photos looked like a different chimney. He also pointed out that my damper was rusted through and gave me a written price for the replacement before touching it. No pressure, just facts.”
Rachel F. – Woodland Hills, south of Ventura Blvd.
“Booked over the phone at 9pm expecting voicemail. A real person answered, asked about our fireplace, and had us scheduled two days later. The tech arrived in a tracked window, which my wife loved because she works from home. He laid down drop cloths, ran the vacuum the whole time, and showed us photos of the flue before and after. The final bill matched the quote to the dollar.”
Rafael M. – Walnut Acres, Woodland Hills
“We bought a 1960s ranch in Woodland Hills and the chimney had not been inspected in at least a decade. The firebox mortar was crumbling and there was a dead bird in the flue. Hadley cleaned everything, repaired the mortar joints, and installed a proper chimney cap so it wouldn’t happen again. The written guarantee on the repair gave us real peace of mind since we’d never used a chimney company before.”
Adriana T. – Woodland Hills, near Pierce College
“What sold me was the price transparency. I’d had another company quote me a ‘free inspection’ that turned into a hard sell for a new liner I didn’t need. Hadley showed me the camera footage. The clay tiles had minor spalling but the liner was intact. Cory said plainly, ‘You don’t need a liner this year, here’s what to watch for.’ That honesty earned a customer for life.”
Javier R. – Canoga Park, bordering Woodland Hills
“Our gas fireplace had been working fine until the pilot light kept going out. I called Hadley expecting a big repair bill. The technician cleaned the thermocouple, replaced a worn gas valve, and had it running in under an hour. He showed me the old valve and explained exactly why it failed. This was the first company that didn’t try to upsell me on a full fireplace rebuild.”
Rachel F. – Woodland Hills
“During the rainy season we noticed water staining around the chimney chase. Hadley found cracked flashing and a damaged crown. They used Copperfield flashing and redid the crown with proper overhang. Six months later, bone dry. The technician also texted me the live arrival tracking link, which I didn’t know chimney companies did. It’s a small thing that made the whole visit less stressful.”
Rafael M. – Woodland Hills, south of the 101
Why Customers Trust Us
The pattern across these reviews is not an accident. Since 2003, Hadley Chimney Woodland Hills has operated on a simple idea: show the customer what you found, charge the price you quoted, and stand behind the repair for 365 days with a written guarantee. Every repair includes a free second visit if it fails. That’s not a promotion. It’s the way Cory Mitchell has run the business for over two decades.
We work with materials pros actually rely on, including DuraFlex flexible liner systems, HeatShield ceramic repair compound, Gelco, Olympia Chimney, Famco, and Copperfield accessories. The Relay Visibility Guarantee, part of the Relay Home Co. family and The Relay Standard, means every customer gets live arrival tracking, before-and-after photo documentation, and digital invoicing on every visit. Technicians are background-checked and uniformed. Calls are answered by a live person 24/7.
If you live in Woodland Hills, Calabasas, Tarzana, or nearby, and you want a chimney sweep or fireplace repair with photos to prove the work, call (559) 249-1347. You’ll get a written price before any work starts, and a guarantee after it’s done.
Written by Cory Mitchell, Owner & Lead Chimney Technician at Hadley Chimney Woodland Hills, serving the San Fernando Valley since 2003.